Bad Faith: How the Industry Needs to Build Trust with Under-Represented Groups

This will be a panel discussion exploring the gap between what publishers say about DEIA and the lived experience of content users. While progress is being made, our platforms and content are often delivered in ways that don't support a diversity of readers, and there is still work to be done on how we present and curate knowledge about Indigenous/First Nation peoples and culture. We will explore how platforms often lack basic accessibility features, how those with disabilities or neurodiversity struggle to access content in a way that suits them, and how we might better collect, curate and archive Indigenous knowledge and practices. The panel will discuss the issues and give an overview of what publishers could do to build trust with and better serve these communities.